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Help Desk Administrator

Edinburgh, Scotland

Posted on 16th May 2018
Salary/Rate £22000 - £28000 per annum
Job type Permanent
Our Ref 25805/001/AB2

About this job
Competitive salary | Attractive benefits | Flexibility

Opportunity for an experience Help Desk Administrator with a technical mind-set to join a fast growing, market leading software house.

This is a brand new, exciting position working for a rapidly expanding company who have recently launched a revolutionary new cash management application for iPad and iPhone users.

Do you have exceptional work ethic and great initiative? Are you looking for a fun and friendly environment with a 'work hard, play hard' attitude? Are you looking for an opportunity to join a company of significant growth with guaranteed potential of career progression?

Main responsibility: You will be working with a community of software users to ensure user-generated content, comments, questions and ad-hoc requests are uploaded to our client platform are responded to, delegated or escalated appropriately and within service levels.

Key experience required:

*Proven track record supporting CRM and platforms to engage with users
*Excellent communication skills both written and oral
*Ability to collate and present market information
*Passion for customer service
*Good understanding of iPad and iPhone
*TECH SAVVY

If this role sounds like you please apply to the position or contact me on either 0131 473 7054 or email amy.benton@brightpurple.co.uk for more information

For further details, contact Amy Benton on 0131 473 7054 or e-mail amy.benton.52448.2188@brightpurple.aplitrak.com.

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