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Help Desk Administrator

Edinburgh, Scotland

Posted on 16th May 2018
Salary/Rate £22000 - £28000 per annum
Job type Permanent
Our Ref 25805/001/AB2

About this job
Competitive salary | Attractive benefits | Flexibility

Opportunity for an experience Help Desk Administrator with a technical mind-set to join a fast growing, market leading software house.

This is a brand new, exciting position working for a rapidly expanding company who have recently launched a revolutionary new cash management application for iPad and iPhone users.

Do you have exceptional work ethic and great initiative? Are you looking for a fun and friendly environment with a 'work hard, play hard' attitude? Are you looking for an opportunity to join a company of significant growth with guaranteed potential of career progression?

Main responsibility: You will be working with a community of software users to ensure user-generated content, comments, questions and ad-hoc requests are uploaded to our client platform are responded to, delegated or escalated appropriately and within service levels.

Key experience required:

*Proven track record supporting CRM and platforms to engage with users
*Excellent communication skills both written and oral
*Ability to collate and present market information
*Passion for customer service
*Good understanding of iPad and iPhone

If this role sounds like you please apply to the position or contact me on either 0131 473 7054 or email for more information

For further details, contact Amy Benton on 0131 473 7054 or e-mail